Guide
Async client communication that actually works
Daily updates, Loom walkthroughs, and decision logs. How we run projects without daily standups.
Most client projects don't need daily standups. They need clarity and a rhythm that respects async work across time zones.
The daily update
Every working day, clients get a short written update:
What shipped today (with preview link)
What's next
Any decisions needed from them
No meetings required unless something is blocked.
Loom for complex changes
When a UI change or architecture decision is easier to show than describe, we record a 3–5 minute Loom walkthrough. Clients watch on their schedule and reply in the thread.
Decision logs
Every scope or product decision gets logged in a shared doc: date, decision, rationale, and who approved it. This prevents "I thought we agreed to X" conversations three weeks later.
Response time
We reply to client messages within one business day, usually the same day. Urgent blockers get a same-hour response when possible.
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Fixed-scope MVP sprints and AI integrations. Same stack as this guide.